Terms & Conditions

1. About MediSpa

MediSpa is a medical aesthetics and longevity practice operated by NewAgevity GmbH · Dr. Marcus Grolig · Munich, based at Maximilianstraße 14 · 80539 Munich. Content on this website is intended for general information about our practice, treatments, and philosophy of care.

2. Website use

You may use this website for lawful, personal, and non-commercial purposes related to learning about our practice and requesting contact or appointments. You agree not to misuse the site, attempt unauthorized access, disrupt services, or submit false or misleading information.

3. Medical information disclaimer

Website content does not constitute medical advice, diagnosis, or a treatment recommendation. Individual suitability for any aesthetic, longevity, infusion, or preventive service can only be determined after a personal consultation with a qualified practitioner. Always seek professional medical advice for health concerns.

4. Appointments and consultations

Appointment requests submitted online are enquiries, not confirmed bookings, until confirmed by our practice. We may request additional information before confirming a visit. Please arrive on time and notify us promptly if you need to reschedule or cancel.

Treatment plans, pricing, and expected outcomes are discussed during consultation and may vary based on medical assessment, individual goals, and clinical recommendations.

5. Fees and payments

Fees for consultations and treatments are communicated before services are provided, unless otherwise agreed. Payment terms applicable to your booking will be confirmed by the practice. Packages or follow-up plans, where offered, are subject to the conditions stated at the time of purchase.

6. Cancellations

We kindly ask that cancellations or rescheduling requests be made with reasonable notice. Repeated short-notice cancellations or missed appointments may result in booking restrictions. Specific cancellation policies for particular treatments will be communicated where applicable.

7. Intellectual property

All text, imagery, branding, logos, and design elements on this website are owned by or licensed to MediSpa / NewAgevity GmbH · Dr. Marcus Grolig · Munich, unless otherwise indicated. You may not copy, reproduce, distribute, or commercially exploit site content without prior written permission.

8. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external sites. Accessing third-party links is at your own discretion.

9. Liability

We strive to keep website information accurate and up to date, but do not warrant that all content is complete, current, or error-free. To the extent permitted by law, ${name} is not liable for damages arising from use of or reliance on website content alone.

Nothing in these terms limits liability for intent, gross negligence, injury to life, body, or health, or other liability that cannot be excluded under German law.

10. Privacy

Personal data submitted through this website is processed as described in our Privacy Policy. By using contact or booking forms, you acknowledge that your information will be handled in accordance with that policy.

11. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or website functionality. The “Last updated” date at the top of this page indicates the latest revision. Continued use of the website after changes constitutes acceptance of the updated terms.

12. Governing law

These terms are governed by the laws of the Federal Republic of Germany. Where legally permitted, the courts of Munich shall have jurisdiction for disputes arising from use of this website or related practice services, without prejudice to mandatory consumer protection rules.

13. Contact

Questions about these Terms & Conditions can be sent to info@medispa.com or addressed to Maximilianstraße 14 · 80539 Munich.